Legal
Privacy Policy
Last updated: January 2026
1. Introduction
Kynosure.ai ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website and services.
We process personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Italian data protection laws.
2. Data Controller
The data controller for your personal data is:
Kynosure.ai
Milan, Italy
Email: privacy@kynosure.ai
3. Data We Collect
We collect the following categories of personal data:
- Contact information: name, email address, company name, job title when you contact us or request a demo
- Usage data: pages visited, time spent on site, browser type, device information
- Communication data: records of correspondence when you contact us
4. How We Use Your Data
We use your personal data to:
- Respond to your inquiries and provide requested information
- Deliver our products and services
- Send relevant updates about our products (with your consent)
- Improve our website and services
- Comply with legal obligations
5. Legal Basis
We process your personal data based on:
- Contract: processing necessary to deliver services you've requested
- Consent: for marketing communications and optional cookies
- Legitimate interest: for website analytics and service improvement
- Legal obligation: for compliance with applicable laws
6. Data Sharing
We do not sell your personal data. We may share data with:
- Service providers who assist in operating our website and services (under appropriate data processing agreements)
- Professional advisors as required
- Authorities when required by law
6.1 Data Processors (Subprocessors)
To provide our services, we engage the following data processors (subprocessors):
| Provider | Purpose | Data Types | Location | Privacy Policy |
|---|---|---|---|---|
| Supabase Inc. | Database, file storage | Account data, generated documents, credentials | EU (Frankfurt) | Link |
| Google Firebase (Google LLC) | User authentication | Login credentials, session tokens | EU (Frankfurt) | Link |
| Anthropic PBC | AI document generation (Norma templates) | Organizational data for template personalization | USA (SCCs) | Link |
| LemonSqueezy (Lemon Squeezy, LLC) | Payment processing | Payment data, billing information | USA (SCCs) | Link |
| n8n GmbH | Workflow automation | Document processing metadata | EU (Germany) | Link |
| Google Cloud Platform | Application hosting (Cloud Run) | Access logs, session data | EU (Frankfurt) | Link |
All subprocessors are bound by GDPR-compliant Data Processing Agreements (DPAs). For transfers to the USA, Standard Contractual Clauses (SCCs) approved by the European Commission are in place.
A copy of our Data Processing Agreement (DPA) is available upon request by contacting privacy@kynosure.ai.
7. Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required by law. Contact and communication data is typically retained for the duration of our business relationship plus any legally required retention period.
8. Your Rights
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at privacy@kynosure.ai.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
10. International Transfers
Your data may be processed in countries outside the EEA. When this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
11. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated revision date.
12. Contact
For questions about this privacy policy or our data practices, contact us at:
Email: privacy@kynosure.ai